Sunday, January 16, 2011

The Pilot 'extends' a hand to a grieving man

As the story goes, the pilot held the flight for 12 minutes to wait for a man who got stuck in traffic and had to go through TSA's lengthy security procedures. Why? His two-year old grandson, who suffered severe head trauma, was going to be taken out of life-support unconditionally in a hospital in Denver, Colorado.

Twelve minutes could mean missed connecting flights, lost reputation by being late, or even penalties for anyone flying in that Southwest Airlines flight but nothing could ever replace any moment to bid goodbye to your loved ones.

Southwest management was able to trace the kind pilot who made this deed and what made it more applauding was he continued to become anonymous. Mabuhay to the nameless pilot who extended a hand of service to a grieving family.

Posted via email from Mabuhay

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